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RISE 4Spring -Refunds and Cancellations Policy

The Transformational Challenge Spring 2023 (also referred to as RISE 4Spring) is a 4 week intensive coaching program and therefore does not follow the standard refunds and cancellation policy of RISE Coaching.

Cooling Off Period

Cancellation of this agreement may be made within 7 days of initial payment (the ‘cooling off’ period) and refunded in full.

Cancellation after the Cooling Off Period

Cancellations made after the cooling off period will be refunded in full, less an administration cost of $25 plus GST, up to and including the 6th October 2023, after which no refunds will be given.

 

From 7th October 2023, any requests for cancellation will be eligible for a credit note to apply to future RISE Coaching services only.

Following commencement of the Transformational Challenge Spring 2023 (the initial onboarding call), no refunds or credit will be available for any missed coaching calls or sessions.

 

Exceptional circumstances will be considered for credit where a participant must leave the program.

This refund and cancellation policy does not replace or limit your rights under New Zealand Consumer Law.

How do I cancel my purchase?

All cancellation requests must be made by phone to 027 574 8750 or by emailing clientxo@risewellness.co.nz.

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