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RISE 4Spring -Terms and Conditions

In these terms and conditions:

We, us, our means RISE Coaching.

 

Money Back Offer means our 4kg for women and 5kg for men, weightloss in 4 weeks Money Back Guarantee, RISE Guarantee, as described in the RISE 4Spring Participant Agreement which is offered to you under these terms and conditions.

 

Cashback Offer means our $5 per novel post, comment or community contribution reward scheme, the Limited Cashback Offer, as described in the RISE 4Spring Participant Agreement and offered to you under these terms and conditions.

 

Offer period runs for 60 days from the commencement of the Service for the Money Back Offer. The offer period for the Cashback Offer consists of the earning period from onboarding session to final measure up session and the claim period of 30 days from the final measure up session.

 

Offer terms means these terms and conditions.

 

Service means the RISE 4Spring Transformation Challenge, also known as the 4 weeks/4kg (for women) and 4 weeks/5kg (for men) Transformation Challenge.

 

Associated Product means third-party applications including but not limited to, Shae/ph360 platform, Simply.Coach platform and any additional software connected with the Service provided.

 

You, your, yours means the person that has purchased the service.

Money Back Offer Details

1)

This Money Back Offer is limited to individuals who have purchased the Service and signed the RISE 4Spring Participant Agreement.

2)

The Money Back Offer is only available during the Offer period.

3)

To accept the Money Back Offer, you must contact us by emailing clientxo@risewellness.co.nz and provide the following details:

  • Your name;

  • Your contact details, including email and phone number

  • The reason you’re claiming the offer

4)

Any charges that you incur in contacting us about the Money Back Offer are your responsibility.

5)

We are providing you with this Money Back Offer because we pride ourselves on the quality and efficacy of our Services. We believe that when you work with us and follow our guidance you will achieve the results that you want. If you follow the terms and conditions of this Money Back Offer and do not achieve the 4 weeks/4kg (for women) or 4 weeks/5kg (for men) weight loss you will get your money back. Please note though, that if you haven’t complied with our Service terms and conditions, or if in our opinion you are trying to obtain benefits from the Money Back Offer that you’re not reasonably entitled to, your Money Back Offer claim won’t be accepted.

Cashback Offer Details

6)

This Cashback Offer is limited to individuals who have purchased the Service and signed the RISE 4Spring Participant Agreement.

7)

The Cashback Offer is only available during the Offer period.

8)

To accept the Cashback Offer, you must contact us by emailing clientxo@risewellness.co.nz and provide the following details:

  • Your name;

  • Your contact details, including email and phone number

  • The reason you’re claiming the offer

9)

Any charges that you incur in contacting us about the Cashback Offer are your responsibility.

10)

We are providing you with this Cashback Offer because we want to reward you for supporting and promoting our Services to other RISE Coaching Pathway to Potential Facebook Members. Please note though, that if you haven’t complied with our Service terms and conditions, or if in our opinion you are trying to obtain benefits from the Cashback Offer that you’re not reasonably entitled to, your Cashback Offer claim won’t be accepted.

Exchange and Refunds

Money Back Offer

11)

If you claim under the Money Back Offer you can choose to exchange your Service for electronic RISE Coaching vouchers to the value of your purchase, instead of receiving a full refund of the purchase price. Electronic RISE Coaching Vouchers are valid for a period of six months from the date of issue.

12)

Your refund will be credited to the credit card that you used to purchase the Service less any third party charges incurred by RISE Coaching. If you used a payment method other than credit card to purchase the Service, the refund will be paid into your nominated bank account by electronic funds transfer less any third party charges incurred by RISE Coaching; and

13)

We will not refund any additional charges incurred by you in connection with the Service. Please allow 28 days from the date that we accept the claim for us to pay you the refund.

Cashback Offer

14)

If you claim under the Cashback Offer there is no entitlement to exchange your reward for a cash refund. You will be issued an electronic RISE Coaching Voucher to the value of your full entitlement under the novel posting guidelines described in the RISE 4Spring Participant Agreement. Electronic RISE Coaching Vouchers are valid for a period of six months from the date of issue.

15)

Please allow 28 days from the date that we accept the claim for us to send you the electronic RISE Coaching Voucher.

Once a claim has been accepted

16)

After your claim is accepted and you have received your refund, the following terms and conditions apply:

 

  • Your third party applications accessible in the purchase of this product/service will no longer be accessible.

 

This includes:

  • Simply.Coach

  • Shae/ph360

 

  • Your access to your information in Associated Products will be limited to any access provisions held by the Associated Product providers. Please contact clientxo@risewellness.co.nz for details of these providers as appropriate.

General

17)

Our decision on all matters relating to the Money Back Offer and Cashback Offer are final. We reserve the right to change these terms and conditions or discontinue the Money Back Offer or Cashback Offer at any time. If we discontinue the Money Back Offer or Cashback Offer we will still process claims made before that date and issue refunds and vouchers (as applicable) if those claims are accepted.

18)

The Money Back Offer and Cashback Offer is in addition to, and does not replace or limit, your statutory rights under New Zealand Consumer Law.

19)

We collect and use information about you and for the purpose of administering the Money Back Offer and Cashback Offer only. However at distinct points in your engagement with RISE Coaching, we will request the right to use your contact information in our scheduled communications and marketing to which there is an ongoing opportunity to ‘opt out’ or ‘opt in’. We value your privacy. For more information on how we use and collect your personal information, please visit our Privacy Policy.

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